Warranty & support

Confirm the written support terms for your chosen laptop.

Product-specific coverage

Read the warranty duration, covered components, exclusions and claim procedure before buying. Coverage can vary by product.

Contact the team with your purchase reference, device details and a description of the problem.

Warranty varies by product, up to 12 months. Ask for the written coverage and exclusions for your exact unit.

7-day replacement, subject to the written terms supplied with your purchase.